Shipping & Delivery Policy

1. Where we ship

We deliver across India to any address a reputable courier serves. Deliveries outside India are not offered as standard; if you need one, write to us at info@dshak.in and we will tell you whether it can be arranged and at what cost.

2. Dispatch time

In-stock orders are usually dispatched within 1–3 business days of payment being confirmed (for cash on delivery, of the order being placed). Orders are not dispatched on Sundays or public holidays. If an item needs longer, or is briefly out of stock, we tell you.

3. Delivery time

Once dispatched, delivery typically takes 3–8 business days depending on your location. Metro addresses arrive at the shorter end; remote and interior PIN codes can take longer. These are estimates from the courier, not guarantees.

4. Shipping charges

Any shipping charge is calculated from the destination and the weight and size of the order, and is shown at checkout before you pay. Where a listing or offer states free shipping, that is reflected at checkout.

5. Tracking

When your order ships we send the courier and tracking number to your registered email or phone. Please allow a little time after dispatch for tracking to begin updating.

6. Delays

Once a parcel is handed to the courier, transit is in their hands. Weather, strikes, regional restrictions and peak-season load can cause delays beyond our control. We will always help you follow up a parcel that is running late.

7. Address accuracy and failed delivery

Please give a complete, correct address and a reachable phone number. If a parcel is returned to us because the address was wrong or incomplete, delivery was refused, or the courier could not reach you after repeated attempts, we contact you to re-ship (a further shipping charge may apply) or to refund the order less the original shipping cost.

8. Checking your parcel

Please check your order on arrival. If it reaches you damaged, or an item is wrong or missing, tell us within the time stated in our Refund & Cancellation Policy, with photos of the packaging and contents where you can.

9. Contact

Questions about a delivery? Email info@dshak.in or call +917735193933.